Shipping information
Shipping Rates
• Shipping fees are calculated at checkout and displayed before completing your purchase
• Orders are shipped from Montreal, Quebec, Canada
• International shipments may be subject to customs duties, import taxes, or brokerage fees at the customer’s expense
• Shipping delays caused by carriers are beyond our control
International Shipping
Le FlagShop Montreal ships worldwide. Please note:
• Customs duties
• Import taxes
• Brokerage fees
These charges depend on the destination country and are the customer’s responsibility
Shipping Insurance
• Orders are shipped without insurance by default
• Shipping insurance can be added upon request for an additional cost
Lost or Damaged Shipments
• Once an order leaves our facility, it becomes the responsibility of the carrier
• For any claim regarding a lost or damaged package, contact us by email as soon as possible
• Assistance is available for the claims process
In-Store Pickup
Customers may select free in-store pickup
You will receive an email notification when your order is ready
Pickup location:
Le FlagShop Montreal
6084 rue Laurendeau
Montreal, QC H4E 3X5
Using Your Own Carrier
Customers may arrange their own carrier
• Select in-store pickup and provide your carrier with the necessary details (order, name, amount)
Shipping Questions
For any questions regarding shipping rates or delivery options, contact us:
📞 514-396-3524